8 Tips for Social Media Customer Service

Okay, it’s 2020, and social media platforms have now played a significant role in our interactive process for the better part of two decades. If you’ve not considered how your business can utilize social media for improved customer service and connection,...

When Good Customer Service Just Isn’t Enough

When you’re merely meeting expectations, you’ll never rock the reviews. You need to start at “good” and aim for “mind-blowing.” The good news is data from Yelp shows it’s easier than you think. Today’s customers are a little entitled. And it’s not...

4 Tips To Make Your Business More Likeable

People buy from people they know, like, and trust. While you might be in the right place at the right time when someone is up against it, and they may buy from you once without knowing, liking, or trusting you, for them to return, you’ll need more than luck.Know and...